Get in touch with our team
Need a hand? Our support team is ready to help with account questions, deposit or withdrawal issues, technical concerns, or general feedback. Reach out anytime via live chat or email for fast, practical assistance. We can help with verification, payment options, bonus queries, or setting limits on your account. For partner or payments inquiries use the dedicated contacts in the table below and expect a timely reply from our Canada support staff.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat and email for account, deposit, withdrawal and technical help) |
| General enquiries | [email protected] (general questions, verification documents, policy enquiries) |
| Affiliate enquiries | [email protected] (affiliate signups, tracking and payments) |
| Phone | +1 416 582 3741 (voice/text for quick account checks) |
| Working hours | Live chat 24/7; email replies Mon-Fri, 09:00-22:00 ET |
Contact by email
Email is the preferred contact method for detailed requests, account issues, or when you need to send documents. Please email [email protected] with a clear subject line and include your full name, account ID, and current phone or address so we can respond quickly. Providing complete, up-to-date contact details helps avoid delays and speeds up verification or resolution.
Contact Form
Name <label for="email" style="font-size:14px;color:#111;">Email</label><input id="email" name="email" type="email" placeholder="[email protected]" required style="padding:10px;border:1px solid #ccc;border-radius:4px;font-size:14px;"/><label for="message" style="font-size:14px;color:#111;">Message</label><textarea id="message" name="message" rows="5" placeholder="Type your message here" required style="padding:10px;border:1px solid #ccc;border-radius:4px;font-size:14px;resize:vertical;"></textarea><button type="submit" style="padding:10px 14px;background:#0066cc;color:#fff;border:none;border-radius:4px;font-size:15px;cursor:pointer;">Send message</button>Response Time
Our support team aims to respond to most inquiries within one business day. Quick questions via live chat are usually handled immediately, while email requests are generally answered within 24 hours. Complex issues, such as verification or payments, may take longer to resolve depending on their nature and required checks. We appreciate your patience while we investigate.
Feedback
We’d love to hear from you. Share feedback, suggestions, or ideas to help improve our site, whether it’s feature requests, bug reports, or general comments. Every message is reviewed carefully by our team and used to refine features, speed up support, and improve the overall user experience. Drop us a note anytime; your input directly shapes future updates.